Who we are
Work Tracker is made by RiddlerSoft Games ("we", "us"). For anything in this policy, contact us at theriddler2480@gmail.com.
The short version
Your round is stored on your phone. By default no data leaves your device, for us or anyone else. We do not run analytics, show adverts or sell data. If you choose a folder to back up into, for example one in your own Google Drive or OneDrive app, the app writes a backup file into that folder, and nothing goes to us. The only other time anything goes elsewhere is a file or message you yourself choose to send, as described below.
What the app stores
Everything you enter is kept in files on your device: customer names, addresses, phone numbers and email addresses, jobs and prices, payments, expenses, notes, receipt photos, imported bank statements, invoices and settings. We cannot see any of it. Uninstalling the app, or using Delete All Data, removes it. Backups you make are files you control and decide where to keep.
Permissions the app asks for
Each is used only for the feature named, and only when you use it.
- Contacts — only when you press the button to fill a customer's name, number and email from your contacts. Nothing is copied except the contact you pick.
- Location — only when you press the location button on a customer form, to fill in the street, town and postcode. The position is turned into an address by your phone's own address lookup service and is not stored by us.
- Camera and photos — to take or choose receipt photos, which are saved in the app's own storage. Text on a receipt is read on your device.
- Notifications — to show job reminders you have set. They are scheduled on your phone.
- Network — for the optional online features below.
The app does not read or send text messages. When you text a customer, it opens your phone's own messaging app with the message filled in, and you press send there. Emails and phone calls work the same way through your email and phone apps.
Optional features that send data
We run no server that receives your round. The app sends nothing anywhere unless you choose a backup folder or start a send yourself:
- Backup to a folder (off unless you choose a folder) — in Settings you may pick a folder on your phone and the app saves backup files of your round into it, a rolling week with one file for each day of the week. If that folder belongs to the Google Drive or OneDrive app, that app uploads the files to your account using your own sign in. Work Tracker never connects to Google or Microsoft, never sees your password and holds no account or key for either, and the files do not pass through us. Once in your cloud they are held under that provider's privacy policy and your account. You can stop at any time in Settings; that deletes nothing already in the folder, which you can remove yourself.
- Sharing work — a work list you send is a file encrypted with a PIN. It is passed to the other person by whatever method you choose (message, email, etc.); we never receive it.
- Sharing exports — backups, spreadsheets, invoices and tax exports go wherever you send them, through your phone's share sheet.
- PayPal and direct debit links — a PayPal link carries only the amount and your paypal.me name. The experimental direct debit feature, if you use it, passes the details needed to set up a request with that payment provider, under their own privacy policy.
The web version
The browser version of Work Tracker keeps its data in your browser on your device only (IndexedDB/local storage). It is not sent to us. Clearing the site's data removes it.
Your customers' data
You are the person who decides why and how your customers' details are used, so for the round itself you are the data controller and we are not. Only keep what you need, tell customers how you use their details, and delete what you no longer need.
Sharing and selling
We do not collect, sell, or share personal data, and do not use it for advertising.
Retention and deletion
Data stays on your device until you delete it, with Delete All Data or by uninstalling the app. We hold no copy, so there is nothing for us to delete. If you backed up to a folder, the backup files stay there, and in any cloud that folder is synced to, until you delete them.
Your rights
Because we hold none of your data (cloud copies are in your own account), there is nothing for us to give you a copy of or correct; it is all on your device. If you have a concern about how we handle anything, contact us, and you may complain to the UK Information Commissioner's Office (ico.org.uk).
Children
Work Tracker is a business tool and is not aimed at children.
Changes
If this policy changes the date at the top will change, and for anything significant we will say so in the app's release notes.